Privacy Policy

1. Who we are

ReportDesk ("we", "us", "our") provides digital marketing, automation and analytics services. This Privacy Policy applies to information collected via our website at https://reportdesk.ai (the "Website"), and any other services or offerings where this Policy is referenced (collectively, the "Services").

2. The information we collect

2.1 Information you provide us

We may collect personal information that you voluntarily provide when you:

  • contact us via forms or email;
  • register for an account, subscribe to a newsletter or services;
  • engage with our Services (e.g., upload or integrate data, invite contacts, etc.).

This may include your name, company name, job title, email address, postal address, phone number, billing details, and other information you choose to provide.

2.2 Information we automatically collect

When you use the Website or our Services, we may automatically collect information such as your IP address, browser type and version, operating system, device identifiers, pages visited, referring/exit pages, date/time stamps, and other usage information. We also use cookies and similar tracking technologies to collect this information.

3. How we use your information

We use the information we collect in the following ways:

  • to provide, operate and maintain our Services;
  • to improve, personalise and develop our Website and Services;
  • to respond to your inquiries, fulfil your requests and provide customer support;
  • to communicate with you, including sending announcements, updates, marketing and promotional materials (when you have consented or where applicable law allows);
  • to monitor and protect the security and integrity of our Services;
  • to comply with legal obligations, resolve disputes and enforce our terms.

4. Legal basis for processing (if applicable)

Where we are subject to laws, our legal basis for processing may include:

  • your consent;
  • performance of a contract with you;
  • compliance with legal obligations;
  • our legitimate interests (provided these do not override your rights).

If you are in a region covered by such laws, you have the rights described in Section 6 below.

5. Sharing your information

We may share your personal information with:

  • our service providers and subcontractors (who help us deliver the Services) under appropriate confidentiality obligations;
  • affiliated entities, if applicable;
  • other third parties when required for legal compliance (e.g., court orders, regulatory investigations), or to protect rights, property or safety;
  • in connection with a business transfer (e.g., merger, acquisition or sale of assets) — in such case we will notify you where possible.

We do not sell your personal information for profit.

6. Your rights (where applicable)

If you are subject to applicable privacy legislation (for example GDPR, CCPA), you may have certain rights including:

  • the right to access the personal information we hold about you;
  • the right to rectify inaccurate or incomplete data;
  • the right to erase your personal data (in certain circumstances);
  • the right to restrict or object to processing;
  • the right to data portability;
  • the right to withdraw consent (where we process based on consent).

If you wish to exercise any of these rights, please contact us at [insert contact email]. We may require verification of your identity.

7. International transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. Those countries might have different data protection laws. We will take appropriate safeguards when doing so (e.g., standard contractual clauses).

8. Data retention

We will retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, including to meet legal, accounting or reporting requirements, enforce our terms, resolve disputes, or as otherwise required by law.

9. Cookies and tracking technologies

We use cookies and similar tracking technologies for functionality, performance, analytics and advertising purposes. You may manage your cookie preferences via your browser settings or via our cookie banner/settings. Disabling certain cookies may affect the functionality of the Website or Services.

10. Security

We have implemented appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's information

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete that information.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post any changes to this webpage and update the "Effective Date" accordingly. We encourage you to review this Policy periodically.